DIGITAL TRANSFORMATION

Knowledge Container

What is the Fourth Industrial Revolution?
Background
What is the Fourth Industrial Revolution?

A convergence of technologies is swiftly transforming the world. Are you ready for its perils and opportunities?

CURRENT AFFAIRS

In Conversation

The World Post-Pandemic? It’s Not Going To Be What You Expect.
Paolo Gallo
The World Post-Pandemic? It’s Not Going To Be What You Expect.

The “New Normal” has turned into the buzzword du jour. But is the world really going to settle into a new routine following the disruptions of the COVID-19 pandemic? Author and executive coach Paolo Gallo doesn’t think so.

Skills

The Top Skill Remote Workers Need
The Top Skill Remote Workers Need

In a remote work environment, one skill becomes particularly important: Writing.

Remote Teams

“Hello, How Are You?”
You would be surprised how many employees know the difference between an artificial and a real smile. Even if you move the corners of your mouth remotely.
“Hello, How Are You?”

In times when the whole world is wondering how best to get through the current crisis, small things make the difference. For example, taking an honest interest in your employees.

Best Practice: Remote Selling

How to Make Remote Selling Work
How to Make Remote Selling Work

It is not exactly easy these days to provide customer care and to acquire new customers for companies – but it’s not impossible. Here’s how to do it.

getTogether Sessions

True digital transformation is about transforming people and processes, not technology and tools. In this getTogether series, you'll hear from executives, entrepreneurs and educators navigating – and often shaping – the future of work.

TOP SUMMARIES

Find Out What Digital Transformation Is - and How to Deal with It

Image of: Leadership by Algorithm
David De Cremer

Leadership by Algorithm

Take a logical, structured, balanced look at the implications of bringing AI and algorithms to your firm.

Harriman House
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Image of: The Technology Fallacy
Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky and Garth R. Andrus

The Technology Fallacy

Technology alone doesn’t drive digitalization. A firm’s talent, culture, adaptability and leadership matter most.

MIT Press
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Image of: The Future Is Faster Than You Think
Peter H. Diamandis and Steven Kotler

The Future Is Faster Than You Think

The world is about to experience a burst of technological innovation unlike anything in history.

Simon & Schuster
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Image of: Digital Transformation
Thomas M. Siebel

Digital Transformation

You can harness big data, the cloud, the Internet of Things and AI to digitally transform your firm.

Rosetta Books
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Image of: Driving Digital Transformation through Data and AI
Alexander Borek and Nadine Borek-Prill

Driving Digital Transformation through Data and AI

This practical and detailed guide will help you understand how to support digital transformations in your company.

Kogan Page Publishers
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Image of: Wild Ride
Adam Lashinsky

Wild Ride

An in-depth exploration of the successes, failures and controversies of the ride-hailing company Uber, and its founder Travis Kalanick.

Portfolio
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SKILLS UPDATE

Check Our Knowledge Containers, Columns and Q&As to Be Successful in the Future

Q&As: A Fast Track to Current Business FAQs and the Best Answers from Our Library.
Top 3: What Is Digital Transformation? /
How Does It Happen? /
What Does It Mean for Me?

New Work: Check Out Our Related Knowledge Container, Including the Column by Geneva-Based Coach Anja Wyden Guelpa.

Soft Skills Series: Here's What You Need to Get along with Others and Lead People More Effectively. 

Column: You Are at a Turning Point of Your Career and Do Not Know What to Do Next? We Have a Few Tips for You.

INTERVIEWS

What the Experts Say

“Passivity Is Depressing, Activity Is Energizing.”
Rosabeth Moss Kanter / Photo: Jason Grow
“Passivity Is Depressing, Activity Is Energizing.”

The doyenne of leadership experts, Rosabeth Moss Kanter, on the importance of advanced leadership in times of crisis, more diversity at the executive level, and the need to reinvent institutions.

“Access to Much Greater Intelligence Will Be a Step-Change in Our Civilization”
Stuart Russell by Mehdi Chebil/Polaris/laif
“Access to Much Greater Intelligence Will Be a Step-Change in Our Civilization”

Leading computer scientist Stuart Russell on the major breakthroughs towards the first human-level AI, its foreseeable economic and social effects – and the risks of massive pullbacks on the way.

“When You Talk to People About Fairness, the Conversation Immediately Becomes Political”
Michael Kearns and Aaron Roth
“When You Talk to People About Fairness, the Conversation Immediately Becomes Political”

Computer scientists Michael Kearns and Aaron Roth research how computer programs can affect our lives. Even when written without malice, algorithms have the potential to treat people unfairly or violate their privacy. How do you get algorithms to be decent?

“It’s Up to the Users to Advocate for Change”
Brian Solis, photo by Stuart Tracte
“It’s Up to the Users to Advocate for Change”

Has COVID-19-induced physical distancing made our unhealthy relationship with technology worse? Not necessarily, argues digital anthropologist and author Brian Solis. But the time has come for consumers to start demanding for technology that will help us make more of ourselves.

"Many people are underestimating the pace and scope of change and aren’t thinking correctly about how it will appear this time." (Richard Baldwin; Photo by Tmi Kimmo Räisänen)
Richard Baldwin by Tmi Kimmo Räisänen
“Almost everyone’s job will be changed by this.”

Economist and bestselling author Richard Baldwin believes that many business leaders and politicians continue to grossly underestimate the impact of digital change. Here, he explains how to position yourself correctly in competition with “Globots.”

FOCUS: CYBERSECURITY
No One Is Safe
No One Is Safe

Cybercriminals are keeping pace with the major transformation steps that many companies have taken in recent months. Here is what you need to know.

AI CORNER

What Is AI Able to Do? And What Will It (Never) Be Able to Do?

Yes, But What Has AI Done for You Lately?
Yes, But What Has AI Done for You Lately?

You’ve heard the hype about artificial intelligence (AI) being the future. Well, the future has arrived. Many businesses currently use AI for a variety of applications and now’s the time to consider what AI can do for you. 

Recommended Summaries

Image of: The AI Organization
David Carmona

The AI Organization

The AI revolution will redefine your organization.

O’Reilly Media
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Image of: The AI Advantage
Thomas H. Davenport

The AI Advantage

Every organization needs a “cognitive strategy” to implement and manage artificial intelligence.

MIT Press
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Image of: The AI Economy
Roger Bootle

The AI Economy

Classical economist Roger Bootle offers a sober but optimistic take on the coming age of AI and robots.

Nicholas Brealey Publishing
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Image of: The Executive Guide to Artificial Intelligence
Andrew Burgess

The Executive Guide to Artificial Intelligence

Artificial intelligence isn’t a pipe dream. You can use it right now.

Palgrave Macmillan
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COLUMN: singularity2030

The Future of Decision Making?
The Future of Decision Making?

AI and the Limits of Common Sense

Deepfakes: Can AI Restore Trust?
Deepfakes: Can AI Restore Trust?

The rise of fake information and the proliferation of artificially generated narratives are challenging. Will AI help make sure the most accurate information prevails?

AI for Survival of the Fittest?
AI for Survival of the Fittest?

From Charles Darwin to Elon Musk: How artificial intelligence will influence human evolution and natural selection.

COLUMN: All About AI

All About AI – Part 3: Robots, Robots, Robots
All About AI – Part 3: Robots, Robots, Robots

Sometimes you need a machine to perform actions in the physical world. And that’s what we call a robot. Robots need to be able to sense the world and to act upon it.

All About AI – Part 2: How Machines Learn 
All About AI – Part 2: How Machines Learn 

It’s fascinating to see what today’s machine learning algorithms do. They detect patterns and classify data based on the similarities they find in those patterns.  

All About AI – Part 1: What is AI, Anyway?
All About AI – Part 1: What is AI, Anyway?

There’s a lot of talk about artificial intelligence these days, but what is AI exactly?

RELATED SUMMARIES
Image of: Strategy For and With AI
David Kiron and Michael Schrage

Strategy For and With AI

Artificial intelligence can help you set, rather than just measure, your key performance indicators.

MIT Sloan Management Review
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Image of: Will the Future Be Human?
Yuval Noah Harari

Will the Future Be Human?

The few people and corporations that own the world’s data will shape the future of life.

World Economic Forum
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Image of: Humans Need Not Apply
Jerry Kaplan

Humans Need Not Apply

This intriguing analysis of the artificial intelligence revolution gives cause for caution.

Yale University Press
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Image of: The Future of Feeling
Kaitlin Ugolik Phillips

The Future of Feeling

Technology created an empathy problem. Might today’s developers use technology to solve it?

little a
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Image of: The Work of the Future
David Autor, David A. Mindell and Elisabeth B. Reynolds

The Work of the Future

What do AI and the rise of robots mean for workers?

MIT Task Force
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Image of: What Jobs Are Affected by AI?
Mark Muro

What Jobs Are Affected by AI?

New research suggests unexpected effects of artificial intelligence on the labor market.

Brookings Institution
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FOCUS: SPEED

Rapid Change

VUCA
Photo by Ethan on Unsplash
VUCA

Or: How To Deal with Volatility

Recommended Summary

Image of: The Future Is Faster Than You Think
Peter H. Diamandis and Steven Kotler

The Future Is Faster Than You Think

The world is about to experience a burst of technological innovation unlike anything in history.

Simon & Schuster
Zusammenfassung lesen
Q&As
“How Can L&D Best Support Leaders and Employees in Their Home Office?”
“How Can L&D Best Support Leaders and Employees in Their Home Office?”

By evaluating people’s operational challenges and support requirements at least monthly. And by shifting from striving for perfection to improvisation and learning while doing. Here’s a best practice story.

“How Do I Innovate Out of Chaos?”
“How Do I Innovate Out of Chaos?”

Some of the most successful companies in the United States started up during recessions, including Burger King, Disney and Fortune magazine. Is this the turning point for smaller but daring companies to make their mark?

“Is Remote Work Here to Stay?”
“Is Remote Work Here to Stay?”

Yes. And here is everything you need to know to be successful (even after a pandemic) – whether as an organization, manager or employee.

“How Do I Find My Flow Working from Home?”
“How Do I Find My Flow Working from Home?”

Even if I’m surrounded by a spouse, kids and worries.

“How Do I Deal with Misfits, Eccentrics, Rebels and Nonconformists?”
“How Do I Deal with Misfits, Eccentrics, Rebels and Nonconformists?”

Recent history has one very compelling answer: Nurture them!

“What Do 240 CEOs Know Today About the Leadership Qualities of Tomorrow?”
“What Do 240 CEOs Know Today About the Leadership Qualities of Tomorrow?”

And what do you get when you listen to an additional 14,000 employees on the topic? Here are nine answers.

“How Do I Prevent and Resolve Workplace Clashes?”
“How Do I Prevent and Resolve Workplace Clashes?”

Yes, conflicts also occur at the fully digitized remote workplace – sometimes even more often and more severe. Here is how to deal with them.

“How Come We No Longer Hate Microsoft?”
“How Come We No Longer Hate Microsoft?”

It was the “Windows 95” of IT companies, but now it inspires again. How did the latest reboot succeed?

“How Do I Grapple With Complex, Chaotic Problems?”
“How Do I Grapple With Complex, Chaotic Problems?”

Solving big social problems requires “advanced leaders.” Never heard of this? Well, you might not yet be one of them.

“How Do I Use Data (Science) to Solve Real-World Problems?”
“How Do I Use Data (Science) to Solve Real-World Problems?”

It sounds complicated. It is. But with these five steps, you can do it.

RELATED SKETCH NOTES

Make Great Leaps Forward in Just a Few Learning Steps.

NEW TECHNOLOGIES

PLAYBOOK FOR LEADERS

READY FOR CHANGE

RELATED CHANNELS
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Digitalization

How often do you use your smart phone, smart watch, wearable or fitness tracker? Do you go cashless when buying groceries or do you program your coffee machine to have your first cup ready before you get out of bed? If your answer is yes to any of the above, then you know how digital technologies are invading every aspect of our personal lives. How will new technologies continue to change our lives and society as a whole?

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Become More Productive

Banish lethargy, get organized and sharpen your focus to become more productive at work.

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Digital Transformation

You’ve used the same traditional and established workflows your entire career. They’re trustworthy and have proven useful to your company. So, why should you change anything now? Digital transformation isn’t just about the technology itself; it’s also about how technology can offer better solutions to traditional problems, enable creativity and innovation, and keep you competitive in an increasingly digital world.

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Change Management

Change can be exciting – or it can produce stress and anxiety. One thing is for sure: Organizations can’t grow without change, so it’s time to reinvent your company.

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Corporate Culture

Your organization's culture – its shared beliefs and environment – shapes its success. Corporate culture is the vessel for your employees' engagement, productivity, motivation and collaboration. How can you make your culture real, authentic, meaningful and good – and how good can you make it?

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Innovation

Innovation is arguably the most crucial and, at the same time, the most elusive skill to master for any business. Systematically developing novel products, services and processes to stay ahead of the competition requires concerted action on virtually all levels of your organization. Join the vanguard!

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Image of: AI in the Workplace

AI in the Workplace

If your workplace isn't the home office, you'll appreciate meeting colleagues in person. Some of them at the coffee machine. The human ones, at least. But chances are that some of your collaborators are AI-powered. It doesn't have to be in the physical form of a robot, though.

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Organizational Development

Organizational Development is two things. First, it is a specific strategy for corporate effectiveness and strength that uses ideas from behavioral science. Second, it's a generic term for discussing concepts and strategies for improving your organization. While other channels cover organizational design, growth, change, management, restructuring, and more, here you will find expert authors' general ideas about the overall effort to create strong, lasting organizations.

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