• “If a Diversity Expert Can Fail So Epically, Anyone Can.”
    “If a Diversity Expert Can Fail So Epically, Anyone Can.”

    Tiffany Jana and Michael Baran on subtle acts of exclusion, how to recognize them, how to avoid them and how to deal with them proactively – on both sides of a conversation.

  • A Timeless Guide to Communicating
    Robert Bolton: People Skills. How to Assert Yourself, Listen to Others, and Resolve Conflicts. Touchstone, 1986.
    A Timeless Guide to Communicating

    Robert Bolton’s straightforward, workable program to improve your communication skills dates from 1986 – but it’s both timeless and timely.

  • How to Talk About Sensitive Topics
    Anatasia S. Kim and Alicia del Prado: It’s Time to Talk (and Listen). New Harbinger, 2019.
    How to Talk About Sensitive Topics

    Two psychologists offer a timely conversational model to help you engage in constructive conversations.