For your knowledge advantage, we put together the most actionable insights from 7 getAbstract summaries (5 books with a total of 1136 pages and 2 articles) on this topic. If you did this work yourself, you would be busy for at least 1354 minutes (about 23 hours). Learn more.
How To Ditch Customer Service From Hell
Poor and inflexible customer service harms us. It also harms the companies that spend millions implementing this type of limbo.
For your knowledge advantage, we put together the most actionable insights from 11 getAbstract summaries (5 books with a total of 1286 pages and 6 articles) on this topic. If you did this work yourself, you would be busy for at least 1527 minutes (about 26 hours). Learn more.
Hybrid Teams: How to Avoid Two-Class Systems
Create a fair, connected and motivating working environment.
For your knowledge advantage, we put together the most actionable insights from 7 getAbstract summaries (6 books with a total of 1249 pages and one article) on this topic. If you did this work yourself, you would be busy for at least 1492 minutes (about 25 hours). Learn more.
How to Lead Others
The demands of leading a team have changed radically in recent years. Time to relearn the basics.
For your knowledge advantage, we put together the most actionable insights from 7 getAbstract summaries (5 books with a total of 1417 pages and 2 articles) on this topic. If you did this work yourself, you would be busy for at least 1690 minutes (about 29 hours). Learn more.
How to Lead an Organization
When you know how to lead yourself and others, you are ready to learn how to run entire organizations. Here are the key competencies you need to succeed.
For your knowledge advantage, we put together the most actionable insights from 7 getAbstract summaries (7 books with a total of 2008 pages) on this topic. If you did this work yourself, you would be busy for at least 2405 minutes (about 41 hours). Learn more.
Competence Leads to Confidence
Unleash Your Leadership Potential With Self-awareness and Continuous Learning
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 256 pages) on this topic. If you did this work yourself, you would be busy for at least 295 minutes (about 5 hours). Learn more.
“Demonstrating Empathy Is Half the Battle.”
People resist embracing new things for four fundamental reasons. David Schonthal, author of The Human Element, explains how to overcome change resistance and prevent friction clashes.
For your knowledge advantage, we put together the most actionable insights from 2 getAbstract summaries (one book with a total of 256 pages and one article) on this topic. If you did this work yourself, you would be busy for at least 302 minutes (about 6 hours). Learn more.
How to Get Better Results from ChatGPT
To get the most useful answers from generative AI programs, ask more useful questions.
For your knowledge advantage, we put together the most actionable insights from 4 getAbstract summaries (4 books with a total of 1360 pages) on this topic. If you did this work yourself, you would be busy for at least 1618 minutes (about 27 hours). Learn more.
“Psychological Safety Will Not Just Bubble up Because People Talk about It.”
Alex Osterwalder, one of the world’s most influential strategy and innovation experts, is convinced that leaders need help changing the concept of psychological safety from head to toe – because he’s gotten some himself.
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 272 pages) on this topic. If you did this work yourself, you would be busy for at least 308 minutes (about 6 hours). Learn more.
“You Can’t Just Tack on DEI Work Like You Add an App to Your Phone.”
Journalist and author of Speaking Of Race, Celeste Headlee, talks about improving DEI by doing the work of having difficult conversations.
For your knowledge advantage, we put together the most actionable insights from 23 getAbstract summaries (21 books with a total of 5395 pages and 2 articles) on this topic. If you did this work yourself, you would be busy for at least 6461 minutes (about 108 hours). Learn more.
In Bots, We Trust
AI initiatives in companies fail not only because of a lack of specialized experts in the workforce but also because of knowledge gaps and communication insufficiencies on the part of executives. Here’s how to change…
