This 3 min. read saves you up to 34 hours
For your knowledge advantage, we put together the most actionable insights from 9 getAbstract summaries (6 books with a total of 1679 pages, one article and 2 videos) on this topic. If you did this work yourself, you would be busy for at least 2012 minutes (about 34 hours). Learn more.

The Business Case for Compassion

Empathetic understanding of others isn’t just a natural human quality that warms up interpersonal interactions: It’s essential to meeting people where they are and leading them.

As the world enters the Fourth Industrial Age, characterized by increasing automatization and the Internet of Things, maintaining grounded interpersonal connections at work is vital to keeping human well-being at the center of economic efforts, enabling a peaceful journey into that future. Building and maintaining human connections depends upon emotional intelligence, which begins with empathy.

Image of: Emotional Intelligence

Emotional Intelligence

You may think you are smart, but how smart do you feel? How to heighten your sensitivity, awareness and emotional depth to make…

Open Channel

Empathy is the ability to perceive and share how someone else feels from their point of view. With cognitive empathy, you can imagine how another person feels and see a situation from their perspective. This comes in handy during both negotiations and consensus-building. Emotional empathy is when you feel the emotion another is feeling; this can sometimes lead to the phenomenon of “caretaker’s burnout.” Compassionate empathy puts a little more distance between your emotions and another’s, but you are still concerned for their suffering and seek to help. Compassion without strong emotion is a healthier response.

Image of: The Future of Feeling
Book Summary

The Future of Feeling

Technology created an empathy problem. Might today’s developers use technology to solve it?

Kaitlin Ugolik Phillips little a
Read Summary

People who can empathize with others experience less stress, are more able to be their authentic selves and ultimately are more successful in the business world. In her book, The Future of Feeling, journalist Kaitlin Ugolik Phillips writes about a growing movement by technologists to emphasize connection and empathy, to humanize work despite the growing use of technologies that tend to separate people and “gamify” their interactions. In fact, they posit that video games and especially virtual reality technology can help people boost their empathy skills. Many companies consider empathy an essential leadership skill and address it in training programs.

“Social technology is ostensibly about connecting people, but it doesn’t often foster the empathy that’s needed for real human connection.”

Kaitlin Ugolik Phillips

Businesses that display empathy have an edge. People are born with the ability to empathize, and empathy is not restricted to humans. Women tend to have a more fully developed ability to empathize than men, but all adults can learn to be better empathizers.

Here are some summaries that might help you on your journey:

Related Summaries in getAbstract’s Library
Image of: Applied Empathy
Book Summary

Applied Empathy

Today’s most innovative, resilient leaders practice empathy. Make it real, and it will work for you.

Michael Ventura Atria Books Read Summary
Image of: A Decent Meal
Book Summary

A Decent Meal

Learn what food reveals about US sociopolitical polarization, and how it can help bridge the empathy gap.

Michael Carolan Redwood Press Read Summary
Image of: Empathy – Simon Sinek
Video Summary

Empathy – Simon Sinek

In this stirring speech, Simon Sinek advocates empathy, telling leaders to walk in their workers’ shoes.

Simon Sinek Inspiritory Read Summary
Image of: Empathy-Driven Development
Article Summary

Empathy-Driven Development

Empathy and technology aren’t incompatible. In fact, they’re deeply interrelated.

First Round Review First Round Review Read Summary
Image of: Leading with Empathy
Book Summary

Leading with Empathy

You can learn to be have more empathy – the newest critical business skill.

Gautham Pallapa Wiley Read Summary
Image of: Empathy Is Your Best Creative Tool
Video Summary

Empathy Is Your Best Creative Tool

Empathy isn’t about being nice – it’s about using in-depth understanding to facilitate collaboration and solve problems.

Michael Ventura 99U Read Summary
Image of: Against Empathy
Book Summary

Against Empathy

Can “empathy” fix the world’s ills or does it cause more suffering than it cures?

Paul Bloom Ecco Read Summary
Image of: Mirroring People
Book Summary

Mirroring People

When you smile, I smile. When you move, neurons fire in my brain. We are not atomized individuals.

Marco Iacoboni Picador Read Summary

Soft “people” skills are even more important in remote teams when people must relate to each other without important in-person context clues. Here are some insightful tips to keep your business together:

How the Journal Saves You Time
Reading Time
3 min.
Reading time for this article is about 3 minutes.
Saved Time
34 h
This article saves you up to 34 hours of research and reading time.
Researched Abstracts
9 We have curated the most actionable insights from 9 summaries for this feature.
2 2 Videos
1 1 Article
6 We read and summarized 6 books with 1679 pages for this article.
Share this Story