This 3 min. read saves you up to 8 hours
For your knowledge advantage, we put together the most actionable insights from 3 getAbstract summaries (3 books with a total of 394 pages) on this topic. If you did this work yourself, you would be busy for at least 470 minutes (about 8 hours). Learn more.

Emotional Leadership Versus Virtual Distance

Many getAbstract customers currently report that their own employees are coping well with the new hybrid work situation. But what continues to cause problems is virtual leadership. A few tricks can work wonders here.

“Our employees have quickly become accustomed to working from home. They are very efficient and self-organized, but we must not forget the human element. We, therefore, need to train our managers to make a personal connection so that employees feel valued and don’t feel like they’re running a hamster wheel.” That’s what a client recently told me.

It is becoming increasingly clear that it is difficult for people to recognize whether their counterparts are not doing so well, whether an employee is stressed – or bored because they don’t have enough to do.

But, unfortunately, encounters in the office corridor are still missing an equivalent in the virtual working world, and even if many colleagues drop by the company headquarters from time to time (catchphrase: hybrid working), you can’t tell what’s going on with them because of the exceptional circumstances. For this reason, I always advise the following when dealing with such customer feedback:

To develop virtual leadership due diligence, establish a culture based on three factors: targeted communication, trust and openness – on both sides.

Image of: The Language of Leadership
Book Summary

The Language of Leadership

Learn simple communication hacks to inspire others with your message.

Joel Schwartzberg Berrett-Koehler Publishers
Read Summary

You can learn a lot from regular conversations with employees, but you also need specific questions: How are you doing? What is the current workload like? And, of course, show genuine interest in their private lives and their well-being. In the office, we would ask each other how someone’s weekend was, right? And whether he or she has a vacation planned or how the kids are doing.

So that employees don’t feel like a cog in a machine, we mustn’t forget the human part, even if that means that an update sometimes takes longer or you just have a coffee break together without talking much about work. Regular conversations also improve the well-being of managers, who try to keep everything moving. Exchanges like these build trust and make employees more willing to turn to their manager when they need help.

Image of: Performance Conversations
Book Summary

Performance Conversations

Replace the annual performance review with more frequent and effective coaching conversations based on powerful questions.

Christopher D. Lee Society For Human Resource Management
Read Summary

In addition to creating spaces where people can regularly share stories, ask for help and celebrate successes, such as in weekly team meetings or one-on-one chats, it’s tremendously helpful to pay attention to facial expressions and gestures during video calls. If you’re observant enough, you’ll quickly notice if all is well with the other person.

If you feel that something is wrong, it is always better to ask.

Even if you are wrong, your question shows you are caring and take your co-worker seriously. Not so good at reading body language? Even in the office, this was not your strength? Take a look at the following abstract; it will quickly take you a step further:

Image of: Digital Body Language
Book Summary

Digital Body Language

Learn to decipher a new code: the unconscious digital signals you send and receive online.

Erica Dhawan St. Martin’s Press
Read Summary
How the Journal Saves You Time
Reading Time
3 min.
Reading time for this article is about 3 minutes.
Saved Time
8 h
This article saves you up to 8 hours of research and reading time.
Researched Abstracts
3 We have curated the most actionable insights from 3 summaries for this feature.
3 We read and summarized 3 books with 394 pages for this article.
Share this Story