LEARNING: INTERVIEWS

In Conversation with Experts and Professionals

RECENT
“Work Will Never Love Us Back. Other People Will.”
This 10 min. read saves you up to 9 hours
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 432 pages) on this topic. If you did this work yourself, you would be busy for at least 509 minutes (about 9 hours). Learn more.
“Work Will Never Love Us Back. Other People Will.”

We’ve been told that we should look for purpose, joy and fulfillment in our jobs. But that claim is a fraud, says labor journalist and author Sarah Jaffe.

“People Don’t Want to Be Merely Motivated – They Seek Inspiration.”
This 13 min. read saves you up to 31 hours
For your knowledge advantage, we put together the most actionable insights from 4 getAbstract summaries (4 books with a total of 1512 pages) on this topic. If you did this work yourself, you would be busy for at least 1802 minutes (about 31 hours). Learn more.
“People Don’t Want to Be Merely Motivated – They Seek Inspiration.”

Trust is the lubricant of the new world of work, says Stephen M.R. Covey – but if you really want to bring your organization forward, you have to be an inspiring leader and put purpose into action. Here, he explains how to do that.

“If You’re Good at Coaching, You’ll Eventually Become Obsolete to the Person.”
This 13 min. read saves you up to 6 hours
For your knowledge advantage, we put together the most actionable insights from 2 getAbstract summaries (one book with a total of 294 pages and one podcast) on this topic. If you did this work yourself, you would be busy for at least 340 minutes (about 6 hours). Learn more.
“If You’re Good at Coaching, You’ll Eventually Become Obsolete to the Person.”

Master Coach Marion Franklin on asking the right questions, waiting patiently for answers, and the number one problem with coaching-style leadership.

ALL
“This Process is Relentless and You Will Either Adapt or Die”
This 18 min. read saves you up to 17 hours
For your knowledge advantage, we put together the most actionable insights from 3 getAbstract summaries (3 books with a total of 852 pages) on this topic. If you did this work yourself, you would be busy for at least 1005 minutes (about 17 hours). Learn more.
“This Process is Relentless and You Will Either Adapt or Die”

Robotic process automation repurposes older software technologies for exponential gains. Christopher Surdak, author of The Care and Feeding of Bots, offers a glimpse into the next wave of digital transformation.

“Mapped Perfection Is Often Not What Learners Want.”
This 13 min. read saves you up to 3 hours
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 160 pages) on this topic. If you did this work yourself, you would be busy for at least 179 minutes (about 3 hours). Learn more.
“Mapped Perfection Is Often Not What Learners Want.”

How do you keep learners engaged in organizational training? Hadiya Nuriddin, author of StoryTraining, advises outstanding storytelling to become an attention magnet – a key facilitation skill in times of hybrid learning.

“The Growth Mind-Set Is Almost a Ticket to Entry to Becoming an Effective Learner”
“The Growth Mind-Set Is Almost a Ticket to Entry to Becoming an Effective Learner”

Matthew Smith, chief learning officer at McKinsey, opens up about simple and actionable learning practices that will make you an intentional learner in no time.

“It Helps People Communicate, It Helps Reduce Conflict, and It Helps to Drive Innovation.”
“It Helps People Communicate, It Helps Reduce Conflict, and It Helps to Drive Innovation.”

Simon Brown, author of The Curious Advantage and chief learning officer at Novartis, explains the superpower that lies dormant in all employees, but is organizationally discovered only in a few: Curiosity.

“The Genie Is Out of the Bottle”
“The Genie Is Out of the Bottle”

Co-founder of Centric Consulting and management expert Larry English on why “hybrid” work solutions – where employees work from home at least part time – are here to stay.

“Empathy Is One of the Most Incredible Superpowers.”
This 17 min. read saves you up to 6 hours
For your knowledge advantage, we put together the most actionable insights from 2 getAbstract summaries (one book with a total of 280 pages and one video) on this topic. If you did this work yourself, you would be busy for at least 319 minutes (about 6 hours). Learn more.
“Empathy Is One of the Most Incredible Superpowers.”

Gary A. Bolles, author of The Next Rules of Work and Chair for the Future of Work at Singularity University, talks about the declining shelf life of skills, ways to compensate for those losses – and the most unusual new demands on leadership in the hybrid workplace.

Interview Highlights 2021
This 5 min. read saves you up to 60 hours
For your knowledge advantage, we put together the most actionable insights from 12 getAbstract summaries (11 books with a total of 2980 pages and one article) on this topic. If you did this work yourself, you would be busy for at least 3571 minutes (about 60 hours). Learn more.
Interview Highlights 2021

The Journal team shares personal recommendations.

“Context Is the Kingdom”
“Context Is the Kingdom”

Author and Human Resource expert Dave Ulrich talks about business transformation and what it means to be a learning organization.

“Virtual Learning Is a Great Equalizer.”
“Virtual Learning Is a Great Equalizer.”

COVID-19 accelerated digital transformation in all areas, including the L&D space. Blended learning pioneer Jennifer Hofmann shares some of her experiences working with clients over the past year.

“Go Watch Your People!”
Donald H. Taylor
“Go Watch Your People!”

Donald H. Taylor on the results of the latest Learning and Development Global Sentiment Survey, and what matters now if you want to properly upskill and reskill in your organization.

“Pettiness Costs a Lot of Time, Money And Morale.”
This 12 min. read saves you up to 13 hours
For your knowledge advantage, we put together the most actionable insights from 3 getAbstract summaries (2 books with a total of 642 pages and one article) on this topic. If you did this work yourself, you would be busy for at least 759 minutes (about 13 hours). Learn more.
“Pettiness Costs a Lot of Time, Money And Morale.”

Alex Alonso, chief knowledge officer at SHRM, on the hidden costs of workplace niggles, what disasters can result from borrowing Kleenex tissues from the neighbor’s desk – and how to prevent all that from happening in your organization.

“Responding to Different Realities Is What Tribal Peoples Have Always Done in This Country.”
Shoshana Wasserman
This 11 min. read saves you up to 16 hours
For your knowledge advantage, we put together the most actionable insights from 4 getAbstract summaries (3 books with a total of 800 pages and one video) on this topic. If you did this work yourself, you would be busy for at least 949 minutes (about 16 hours). Learn more.
“Responding to Different Realities Is What Tribal Peoples Have Always Done in This Country.”

Shoshana Wasserman has worked all her life to increase native peoples’ visibility – the past 16 years alone by helping to make the First Americans Museum (FAM) in Oklahoma a reality. Yet, for many years, the project hung on by a tiny thread. With the finishing line in plain view, she tells us what has kept her running regardless.

“Being Open and Agile Is the One Vital Skill for the 21st Century”
Henna Inam / transformleaders.tv
“Being Open and Agile Is the One Vital Skill for the 21st Century”

Applicable Tricks That Help Navigate Disruption in the Workplace.

“People Thoroughly Underestimate the Importance of Body Language in Virtual Communication.”
Richard Newman / borntospeak.com
“People Thoroughly Underestimate the Importance of Body Language in Virtual Communication.”

The virtual work environment requires a new set of communication skills. Award-winning communication expert Richard Newman explains how to captivate an online audience.

“Experience Tells People What You Did. Your Character Tells People Where You’re Going.”
“Experience Tells People What You Did. Your Character Tells People Where You’re Going.”

In US Special Operations, having the right people on your team can often mean the difference between life and death.

“An Opportunity for Our Staff to Share Their Skills”
“An Opportunity for Our Staff to Share Their Skills”

St. Andrew’s Hospice emphasizes its learning culture through Learning At Work Week. Lisa Tillison, Learning and Development Lead at the charity, explains why.

“For Creativity and Innovation, Life needs Time and Space”
“For Creativity and Innovation, Life needs Time and Space”

Companies are living systems, says management expert Michele Holliday. Cultivate the right conditions for growth and the whole will be more capable than the sum of the parts.

“Make Sure You Have 35 Years of Experience. And Not One Experience Repeated 35 Times.”
Ken Allen, CEO of DHL
“Make Sure You Have 35 Years of Experience. And Not One Experience Repeated 35 Times.”

Ken Allen, CEO at DHL, explains what executives will need tomorrow to be able to "deliver".

“In Times of Confusion, It’s Crucial That the Message Gets Through.”
Abhijit V. Banerjee & Esther Duflo / Photo by Bryce Vickmark/MIT/UPI/laif
“In Times of Confusion, It’s Crucial That the Message Gets Through.”

Nobel Laureates Esther Duflo and Abhijit V. Banerjee on the surprisingly commonsensical nature of economics, and how COVID-19 will affect the global fight against poverty and the quality of economic policy.

“Passivity Is Depressing, Activity Is Energizing.”
Rosabeth Moss Kanter / Photo: Jason Grow
“Passivity Is Depressing, Activity Is Energizing.”

The doyenne of leadership experts, Rosabeth Moss Kanter, on the importance of advanced leadership in times of crisis, more diversity at the executive level, and the need to reinvent institutions.

“If a Diversity Expert Can Fail So Epically, Anyone Can.”
“If a Diversity Expert Can Fail So Epically, Anyone Can.”

Tiffany Jana and Michael Baran on subtle acts of exclusion, how to recognize them, how to avoid them and how to deal with them proactively – on both sides of a conversation.

“Our Level of Knowledge About China Is Not Sufficient”
“Our Level of Knowledge About China Is Not Sufficient”

China is systematically trying to expand its influence in the world. China expert Mareike Ohlberg – co-author of Hidden Hand – Exposing How the Chinese Communist Party Is Reshaping the World – speaks of infiltration.…

“Lack of Competition Generates Hubris…”
“Lack of Competition Generates Hubris…”

…and unfortunately, this also applies to the economic system the world largely adopted and is now relying on: capitalism. The world’s leading inequality scholar, Branko Milanović talks about global income disparities, resurgent ideologies and the…

“When You Talk to People About Fairness, the Conversation Immediately Becomes Political”
Michael Kearns and Aaron Roth
“When You Talk to People About Fairness, the Conversation Immediately Becomes Political”

Computer scientists Michael Kearns and Aaron Roth research how computer programs can affect our lives. Even when written without malice, algorithms have the potential to treat people unfairly or violate their privacy. How do you…

“We Lead the World in Science, and We Also Lead the World in Opposition to Science”
Jared Diamond, American historian and anthropologist, Pulitzer Prize-winning author, and UCLA professor, playing piano in the living room of his home in the Bel-Air neighborhood of Los Angeles; photo by Damon Casarez /Redux/laif
“We Lead the World in Science, and We Also Lead the World in Opposition to Science”

Jared Diamond, world-famous historian of societal crises and collapses, on why “denial” was and is one of America’s society’s biggest problems.

“People Who Don’t Feel Respected Will Not Want to Show Up Every Day and Contribute to Your Organization.”
“People Who Don’t Feel Respected Will Not Want to Show Up Every Day and Contribute to Your Organization.”

A millennial herself, Crystal Kadakia provides globally relevant insight into her generation in her book, The Millennial Myth. Here, she shares some of her thoughts on how to attract millennial talent.

Efosa Ojomo, Clayton M. Christensen and Karen Dillon
Efosa Ojomo, Clayton M. Christensen and Karen Dillon
“When the Foreign Aid Industry Primarily Focuses on Empowering Entrepreneurs, It Will Win the Fight Against Poverty.”

In one of his last interviews, economist Clayton M. Christensen, who passed away in January 2020, argues that only innovation can lift nations out of poverty.

"Many people are underestimating the pace and scope of change and aren’t thinking correctly about how it will appear this time." (Richard Baldwin; Photo by Tmi Kimmo Räisänen)
Richard Baldwin by Tmi Kimmo Räisänen
“Almost everyone’s job will be changed by this.”

Economist and bestselling author Richard Baldwin believes that many business leaders and politicians continue to grossly underestimate the impact of digital change. Here, he explains how to position yourself correctly in competition with “Globots.”