LEARNING: INTERVIEWS

In Conversation with Experts and Professionals

RECENT
“Empathy Is One of the Most Incredible Superpowers.”
This 17 min. read saves you up to 6 hours
For your knowledge advantage, we put together the most actionable insights from 2 getAbstract summaries (one book with a total of 280 pages and one video) on this topic. If you did this work yourself, you would be busy for at least 319 minutes (about 6 hours). Learn more.
“Empathy Is One of the Most Incredible Superpowers.”

Gary A. Bolles, author of The Next Rules of Work and Chair for the Future of Work at Singularity University, talks about the declining shelf life of skills, ways to compensate for those losses – and the most unusual new demands on leadership in the hybrid workplace.

Interview Highlights 2021
This 5 min. read saves you up to 60 hours
For your knowledge advantage, we put together the most actionable insights from 12 getAbstract summaries (11 books with a total of 2980 pages and one article) on this topic. If you did this work yourself, you would be busy for at least 3571 minutes (about 60 hours). Learn more.
Interview Highlights 2021

The Journal team shares personal recommendations.

“Pettiness Costs a Lot of Time, Money And Morale.”
This 12 min. read saves you up to 13 hours
For your knowledge advantage, we put together the most actionable insights from 3 getAbstract summaries (2 books with a total of 642 pages and one article) on this topic. If you did this work yourself, you would be busy for at least 759 minutes (about 13 hours). Learn more.
“Pettiness Costs a Lot of Time, Money And Morale.”

Alex Alonso, chief knowledge officer at SHRM, on the hidden costs of workplace niggles, what disasters can result from borrowing Kleenex tissues from the neighbor’s desk – and how to prevent all that from happening in your organization.

ALL
“Responding to Different Realities Is What Tribal Peoples Have Always Done in This Country.”
Shoshana Wasserman
This 11 min. read saves you up to 16 hours
For your knowledge advantage, we put together the most actionable insights from 4 getAbstract summaries (3 books with a total of 800 pages and one video) on this topic. If you did this work yourself, you would be busy for at least 949 minutes (about 16 hours). Learn more.
“Responding to Different Realities Is What Tribal Peoples Have Always Done in This Country.”

Shoshana Wasserman has worked all her life to increase native peoples’ visibility – the past 16 years alone by helping to make the First Americans Museum (FAM) in Oklahoma a reality. Yet, for many years, the project hung on by a tiny thread. With the finishing line in plain view, she tells us what has kept her running regardless.

“The Growth Mind-Set Is Almost a Ticket to Entry to Becoming an Effective Learner”
This 18 min. read saves you up to 25 hours
For your knowledge advantage, we put together the most actionable insights from 4 getAbstract summaries (4 books with a total of 1239 pages) on this topic. If you did this work yourself, you would be busy for at least 1469 minutes (about 25 hours). Learn more.
“The Growth Mind-Set Is Almost a Ticket to Entry to Becoming an Effective Learner”

Matthew Smith, chief learning officer at McKinsey, opens up about simple and actionable learning practices that will make you an intentional learner in no time.

“Go Watch Your People!”
Donald H. Taylor
“Go Watch Your People!”

Donald H. Taylor on the results of the latest Learning and Development Global Sentiment Survey, and what matters now if you want to properly upskill and reskill in your organization.

“Being Open and Agile Is the One Vital Skill for the 21st Century”
Henna Inam / transformleaders.tv
“Being Open and Agile Is the One Vital Skill for the 21st Century”

Applicable Tricks That Help Navigate Disruption in the Workplace.

“People Thoroughly Underestimate the Importance of Body Language in Virtual Communication.”
Richard Newman / borntospeak.com
“People Thoroughly Underestimate the Importance of Body Language in Virtual Communication.”

The virtual work environment requires a new set of communication skills. Award-winning communication expert Richard Newman explains how to captivate an online audience.

“It Helps People Communicate, It Helps Reduce Conflict, and It Helps to Drive Innovation.”
This 5 min. read saves you up to 5 hours
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 251 pages) on this topic. If you did this work yourself, you would be busy for at least 297 minutes (about 5 hours). Learn more.
“It Helps People Communicate, It Helps Reduce Conflict, and It Helps to Drive Innovation.”

Simon Brown, author of The Curious Advantage and chief learning officer at Novartis, explains the superpower that lies dormant in all employees, but is organizationally discovered only in a few: Curiosity.

“The Genie Is Out of the Bottle”
This 6 min. read saves you up to 5 hours
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 232 pages) on this topic. If you did this work yourself, you would be busy for at least 273 minutes (about 5 hours). Learn more.
“The Genie Is Out of the Bottle”

Co-founder of Centric Consulting and management expert Larry English on why “hybrid” work solutions – where employees work from home at least part time – are here to stay.

“Experience Tells People What You Did. Your Character Tells People Where You’re Going.”
“Experience Tells People What You Did. Your Character Tells People Where You’re Going.”

In US Special Operations, having the right people on your team can often mean the difference between life and death.

“An Opportunity for Our Staff to Share Their Skills”
“An Opportunity for Our Staff to Share Their Skills”

St. Andrew’s Hospice emphasizes its learning culture through Learning At Work Week. Lisa Tillison, Learning and Development Lead at the charity, explains why.

“For Creativity and Innovation, Life needs Time and Space”
“For Creativity and Innovation, Life needs Time and Space”

Companies are living systems, says management expert Michele Holliday. Cultivate the right conditions for growth and the whole will be more capable than the sum of the parts.

“Context Is the Kingdom”
This 4 min. read saves you up to 13 hours
For your knowledge advantage, we put together the most actionable insights from 2 getAbstract summaries (2 books with a total of 611 pages) on this topic. If you did this work yourself, you would be busy for at least 730 minutes (about 13 hours). Learn more.
“Context Is the Kingdom”

Author and Human Resource expert Dave Ulrich talks about business transformation and what it means to be a learning organization.

“Virtual Learning Is a Great Equalizer.”
This 7 min. read saves you up to 5 hours
For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 208 pages) on this topic. If you did this work yourself, you would be busy for at least 243 minutes (about 5 hours). Learn more.
“Virtual Learning Is a Great Equalizer.”

COVID-19 accelerated digital transformation in all areas, including the L&D space. Blended learning pioneer Jennifer Hofmann shares some of her experiences working with clients over the past year.

“Make Sure You Have 35 Years of Experience. And Not One Experience Repeated 35 Times.”
Ken Allen, CEO of DHL
“Make Sure You Have 35 Years of Experience. And Not One Experience Repeated 35 Times.”

Ken Allen, CEO at DHL, explains what executives will need tomorrow to be able to "deliver".

“In Times of Confusion, It’s Crucial That the Message Gets Through.”
Abhijit V. Banerjee & Esther Duflo / Photo by Bryce Vickmark/MIT/UPI/laif
“In Times of Confusion, It’s Crucial That the Message Gets Through.”

Nobel Laureates Esther Duflo and Abhijit V. Banerjee on the surprisingly commonsensical nature of economics, and how COVID-19 will affect the global fight against poverty and the quality of economic policy.

“Passivity Is Depressing, Activity Is Energizing.”
Rosabeth Moss Kanter / Photo: Jason Grow
“Passivity Is Depressing, Activity Is Energizing.”

The doyenne of leadership experts, Rosabeth Moss Kanter, on the importance of advanced leadership in times of crisis, more diversity at the executive level, and the need to reinvent institutions.

“If a Diversity Expert Can Fail So Epically, Anyone Can.”
“If a Diversity Expert Can Fail So Epically, Anyone Can.”

Tiffany Jana and Michael Baran on subtle acts of exclusion, how to recognize them, how to avoid them and how to deal with them proactively – on both sides of a conversation.

“Our Level of Knowledge About China Is Not Sufficient”
“Our Level of Knowledge About China Is Not Sufficient”

China is systematically trying to expand its influence in the world. China expert Mareike Ohlberg – co-author of Hidden Hand – Exposing How the Chinese Communist Party Is Reshaping the World – speaks of infiltration.…

“Lack of Competition Generates Hubris…”
“Lack of Competition Generates Hubris…”

…and unfortunately, this also applies to the economic system the world largely adopted and is now relying on: capitalism. The world’s leading inequality scholar, Branko Milanović talks about global income disparities, resurgent ideologies and the…

“When You Talk to People About Fairness, the Conversation Immediately Becomes Political”
Michael Kearns and Aaron Roth
“When You Talk to People About Fairness, the Conversation Immediately Becomes Political”

Computer scientists Michael Kearns and Aaron Roth research how computer programs can affect our lives. Even when written without malice, algorithms have the potential to treat people unfairly or violate their privacy. How do you…

“We Lead the World in Science, and We Also Lead the World in Opposition to Science”
Jared Diamond, American historian and anthropologist, Pulitzer Prize-winning author, and UCLA professor, playing piano in the living room of his home in the Bel-Air neighborhood of Los Angeles; photo by Damon Casarez /Redux/laif
“We Lead the World in Science, and We Also Lead the World in Opposition to Science”

Jared Diamond, world-famous historian of societal crises and collapses, on why “denial” was and is one of America’s society’s biggest problems.

“People Who Don’t Feel Respected Will Not Want to Show Up Every Day and Contribute to Your Organization.”
“People Who Don’t Feel Respected Will Not Want to Show Up Every Day and Contribute to Your Organization.”

A millennial herself, Crystal Kadakia provides globally relevant insight into her generation in her book, The Millennial Myth. Here, she shares some of her thoughts on how to attract millennial talent.

Efosa Ojomo, Clayton M. Christensen and Karen Dillon
Efosa Ojomo, Clayton M. Christensen and Karen Dillon
“When the Foreign Aid Industry Primarily Focuses on Empowering Entrepreneurs, It Will Win the Fight Against Poverty.”

In one of his last interviews, economist Clayton M. Christenen, who passed away in January, argues that only innovation can lift nations out of poverty.

"Many people are underestimating the pace and scope of change and aren’t thinking correctly about how it will appear this time." (Richard Baldwin; Photo by Tmi Kimmo Räisänen)
Richard Baldwin by Tmi Kimmo Räisänen
“Almost everyone’s job will be changed by this.”

Economist and bestselling author Richard Baldwin believes that many business leaders and politicians continue to grossly underestimate the impact of digital change. Here, he explains how to position yourself correctly in competition with “Globots.”