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Customer Insights

Jackie and Danielle lead our Customer Support, and they always know what’s on our customers’ minds. Here they provide ongoing insight into current business trends and the required knowledge from getAbstract’s library.

  • Competence Leads to Confidence
    Competence Leads to Confidence

    Unleash Your Leadership Potential With Self-awareness and Continuous Learning

    by Danielle Goodrum
  • Emotional Leadership Versus Virtual Distance
    Emotional Leadership Versus Virtual Distance

    A few tricks can work wonders when it comes to virtual leadership.

    by Jacqueline Matter
  • Do Your Team Members Feel Safe Enough to Ask for Help?
    Do Your Team Members Feel Safe Enough to Ask for Help?

    How to promote safety and a culture of dialog in your team – and thus set the course for the future.

    by Frances van Spijkeren
  • Is Our Desire to Be the Best More Important than Our Mental Health?
    Is Our Desire to Be the Best More Important than Our Mental Health?

    The world witnessed one of the most courageous acts of vulnerability in Olympic sports, and we should all take note. 

    by Danielle Goodrum
  • Are We Too Focused on Teaching Leaders to Lead Others…
    Are We Too Focused on Teaching Leaders to Lead Others…

    …and not themselves first?

    by Danielle Goodrum
  • What Can We Do to Support Our Project Managers?
    What Can We Do to Support Our Project Managers?

    Regardless of having the training to manage multiple projects, those who carry the title of Project Manager are still eager for continuous education and support from their organizations to achieve success in their position. 

    by Danielle Goodrum
  • How Can I Support Employees Who Are Experiencing Burnout Due to Stressors from All Aspects of Life?
    How Can I Support Employees Who Are Experiencing Burnout Due to Stressors from All Aspects of Life?

    Most people, at some time in their career, experience burnout. And while work/life balance often is the main culprit to blame, research shows it’s not the only one when someone’s trying to regain a balance.

    by Danielle Goodrum
  • What Can I Do, Starting Today, to Set Boundaries at Work to Support More of a Balance in My Life?
    What Can I Do, Starting Today, to Set Boundaries at Work to Support More of a Balance in My Life?

    Even if the culture at the office enables these boundaries, each employee has to be confident in setting them. Here is what you need to know when taking work-life balance into your own hands.

    by Danielle Goodrum