“It’s Crucial to Identify and Prioritize the Human Interactions That Are Most Impactful.”
Author and Southern New Hampshire University President Paul LeBlanc wants institutions and organizations to refocus on who they are meant to serve: human beings.
As with most pandemic-related changes, supply chains won’t revert “back to normal.” Yet transformations in the sector are spurred less by post-pandemic reckoning and more by new technologies.
“This Process is Relentless and You Will Either Adapt or Die”
Robotic process automation repurposes older software technologies for exponential gains. Christopher Surdak, author of The Care and Feeding of Bots, offers a glimpse into the next wave of digital transformation.
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