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FAQ: Skills

The Top Skill Remote Workers Need
The Top Skill Remote Workers Need

In a remote work environment, one skill becomes particularly important: Writing.

“Make Sure You Have 35 Years of Experience. And Not One Experience Repeated 35 Times.”
Ken Allen, CEO of DHL
“Make Sure You Have 35 Years of Experience. And Not One Experience Repeated 35 Times.”

Ken Allen, CEO of DHL, looks back on his experiences of the successful turnaround of the global logistics company – and explains what executives will need tomorrow to be able to “deliver”.

How to Make Remote Selling Work
How to Make Remote Selling Work

It is not exactly easy these days to provide customer care and to acquire new customers for companies – but it’s not impossible. Here’s how to do it.

Language Barriers
Language Barriers

The maintenance of our greatest cultural achievement requires constant work on our skills. You have to decide which one it’s going to be: “Ick bin ein Berliner,” or rather, “Senk you for travelling viz Deutsche…

No One Is Safe
No One Is Safe

Cybercriminals are keeping pace with the major transformation steps that many companies have taken in recent months. Here is what you need to know.

“Hello, How Are You?”
You would be surprised how many employees know the difference between an artificial and a real smile. Even if you move the corners of your mouth remotely.
“Hello, How Are You?”

In times when the whole world is wondering how best to get through the current crisis, small things make the difference. For example, taking an honest interest in your employees.

“Can You Read Other People’s Emotions?”
“Can You Read Other People’s Emotions?”

What’s going on in our minds remains a great mystery, but cutting-edge research is starting to offer some clues. When it comes to emotions, it turns out, many commonly held assumptions are wrong.

“Is Talent Overrated?”
“Is Talent Overrated?”

Do you attribute high performance to genes or deliberate practice? It’s an age-old debate – but recent studies favor the latter.

“How Can L&D Best Support Leaders and Employees in Their Home Office?”
“How Can L&D Best Support Leaders and Employees in Their Home Office?”

By evaluating people’s operational challenges and support requirements at least monthly. And by shifting from striving for perfection to improvisation and learning while doing. Here’s a best practice story.

“How Do I Find My Flow Working from Home?”
“How Do I Find My Flow Working from Home?”

Even if I’m surrounded by a spouse, kids and worries.

“How Do I Prevent and Resolve Workplace Clashes?”
“How Do I Prevent and Resolve Workplace Clashes?”

Yes, conflicts also occur at the fully digitized remote workplace – sometimes even more often and more severe. Here is how to deal with them.

“What Is a ‘Racial Wealth Gap’?”
“What Is a ‘Racial Wealth Gap’?”

Or: Why do Black Americans have far less wealth, higher unemployment and lower rates of homeownership than white Americans do?

“What Are the Seven Principles That Lead to More Effective Learning (And Teaching)?”
“What Are the Seven Principles That Lead to More Effective Learning (And Teaching)?”

And why are there actually seven and not five?

“What Can I Do Proactively To Keep My Skills Up To Date?”
“What Can I Do Proactively To Keep My Skills Up To Date?”

You know that constant upskilling and reskilling are a must if you want to remain in the workforce long-term. But what are your options for future-proofing your skill set?

“Should Leaders Study History Before Making Major Decisions?”
“Should Leaders Study History Before Making Major Decisions?”

Remember the usual climax of cheesy 1970s horror movie trailers, and that sinister male voice saying “But then…something went terribly wrong!”? If you want to avoid hearing this voice over and over for all your…

“How Come We No Longer Hate Microsoft?”
“How Come We No Longer Hate Microsoft?”

It was the “Windows 95” of IT companies, but now it inspires again. How did the latest reboot succeed?

Think Like a Rower, and Other Life Lessons from Sports
Think Like a Rower, and Other Life Lessons from Sports

Organizations increasingly recognize lifelong learning as an economic imperative. But work-relevant learning does not stop at the end of the workday.

“Is Today’s US Economy Safer Than Before the 2008 Carnage?”
“Is Today’s US Economy Safer Than Before the 2008 Carnage?”

Ben Bernanke, Timothy Geithner and Henry Paulson think so. At least, they say, “in some ways.” That’s exactly what should worry you.

“How Do I Innovate Out of Chaos?”
“How Do I Innovate Out of Chaos?”

Some of the most successful companies in the United States started up during recessions, including Burger King, Disney and Fortune magazine. Is this the turning point for smaller but daring companies to make their mark?

“Does Commitment to Kindness Mean You Have to Accept Poor Treatment?”
“Does Commitment to Kindness Mean You Have to Accept Poor Treatment?”

No. It means you can hold on to your boundaries without becoming angry.

“When It Comes to Innovation, How Do I Balance ‘Core’ Versus ‘New’ Priorities?”
“When It Comes to Innovation, How Do I Balance ‘Core’ Versus ‘New’ Priorities?”

Too often, companies have either a culture that supports rank and hierarchy – which is good for executing projects – or one that supports innovation – which favors new products. Can your company do a good…

“How Can You Make Consumption Sustainable?”
“How Can You Make Consumption Sustainable?”

It has been suggested that if everyone on planet Earth lived the way we do in the developed world, we would need four planets. Present-day consumerism is unsustainable – but how can it be replaced?

“Is Consumerism Preventing Us from Being Happy?”
“Is Consumerism Preventing Us from Being Happy?”

Choices, choices everywhere. Keeping up with the latest fashion and gadgets is not just cash-intensive but also time-consuming. Think about it this way: What else could you be doing with the time not spent consuming?

“How Do I Address Wrong Things the Right Way?”
“How Do I Address Wrong Things the Right Way?”

Speaking up and saying "no" sounds easier than it is – especially in economically uncertain times.

“How Do I Hire (and Onboard) People Without Meeting Them in Person?”
“How Do I Hire (and Onboard) People Without Meeting Them in Person?”

A world with fewer office jobs is not a world with fewer jobs.

“What Is the Best Way to Start the Day?”
“What Is the Best Way to Start the Day?”

Believe it or not: The first hour of your day, whatever time it may occur, paves the way for the remainder. Here is how to spend it right.

“How Do I Welcome Back Furloughed Employees?”
“How Do I Welcome Back Furloughed Employees?”

Put simply: Be warm and mindful.

“How Can I Be an Ally to a Marginalized Co-Worker?”
“How Can I Be an Ally to a Marginalized Co-Worker?”

Contribute to a more inclusive workplace – one small but powerful gesture at a time.

Panel Discussion: Agility, Authenticity and Accelerated Change in the Era of COVID-19
Panel Discussion: Agility, Authenticity and Accelerated Change in the Era of COVID-19

COVID-19 has been a game-changer on many fronts. On June 3, 2020, getAbstract’s VP of Sales UK, Jayne D’Silva, had the opportunity to talk to four senior L&D experts about the “new normal” – and…

“What Can I Do to Counter My Biases and Prejudices?”
“What Can I Do to Counter My Biases and Prejudices?”

Everyone has them. Many suffer from them. Because most of us do too little to overcome them. Here is how it works.

“How Can I Stop Racism in My Workplace?”
“How Can I Stop Racism in My Workplace?”

Three steps you should take seriously if you care about a corporate culture that works for all.

“How Do I Deal with Misfits, Eccentrics, Rebels and Nonconformists?”
“How Do I Deal with Misfits, Eccentrics, Rebels and Nonconformists?”

Recent history has one very compelling answer: Nurture them!

“What Do 240 CEOs Know Today About the Leadership Qualities of Tomorrow?”
“What Do 240 CEOs Know Today About the Leadership Qualities of Tomorrow?”

And what do you get when you listen to an additional 14,000 employees on the topic? Here are nine answers.

“How Do I Grapple With Complex, Chaotic Problems?”
“How Do I Grapple With Complex, Chaotic Problems?”

Solving big social problems requires “advanced leaders.” Never heard of this? Well, you might not yet be one of them.

“How Do I Increase My Consciousness?”
“How Do I Increase My Consciousness?”

You want to make deliberate choices rather than relying on emotional habits? Here is how to do it!

“How Do I Use Data (Science) to Solve Real-World Problems?”
“How Do I Use Data (Science) to Solve Real-World Problems?”

It sounds complicated. It is. But with these five steps, you can do it.

“Is Remote Work Here to Stay?”
“Is Remote Work Here to Stay?”

Yes. And here is everything you need to know to be successful (even after a pandemic) – whether as an organization, manager or employee.

Exploring the Wonderland of  Child-Led Learning
Photo by Paul Hanaoka on Unsplash
Exploring the Wonderland of Child-Led Learning

The many hours of lockdown-induced downtime offer an opportunity for your children to let their natural curiosity take them places they may otherwise not have discovered.

“How Do I Lead Inclusively?”
“How Do I Lead Inclusively?”

Everyone performs (subtle) acts of exclusion, most often out of ignorance or unconscious bias. Here is how to handle it – and how you can prevent it.

“What Does It Take to Become a Digital Leader?”
“What Does It Take to Become a Digital Leader?”

One abstract to rule them all.

Your “Back to the Office” Guide
Your “Back to the Office” Guide

Here’s how to get back on track after a business interruption.

“How Can I Learn to Distinguish Conspiracy Theories From Serious Knowledge?”
“How Can I Learn to Distinguish Conspiracy Theories From Serious Knowledge?”

How to deal with internet phenomena that spread even faster than viruses.

“How Do I Ensure That My Business Continues?”
“How Do I Ensure That My Business Continues?”

In these times, nothing is certain – right? Let’s prove that wrong!

To Say the Unsayable
To Say the Unsayable

When something terrible happens, terrible communication should be avoided. This is how.

“As a Manager, How Can I Learn a ‘Hands Off’ Approach?”
“As a Manager, How Can I Learn a ‘Hands Off’ Approach?”

(without having my anxiety go through the roof in the process).

“How Do I Organize Myself When I Pursue Further Education Alongside My Job?”
“How Do I Organize Myself When I Pursue Further Education Alongside My Job?”

So that the dream does not turn into a time-juggling nightmare, you should follow these rules.

“How Can I Personally Contribute to a Positive Company Culture?”
“How Can I Personally Contribute to a Positive Company Culture?”

Every company has its culture. But if you haven’t yet realised, it’s up to you to change it.

“How Can I Cope With a Possible Loss of Control in My Professional or Private Life?”
“How Can I Cope With a Possible Loss of Control in My Professional or Private Life?”

Sometimes things don’t go as planned. No matter!

“How Do I Overcome Fears and Get Ahead?”
“How Do I Overcome Fears and Get Ahead?”

Fear is a bad adviser. Fortunately, there is good advice to get rid of it.

“Locked Up: How Do I Prepare My Family and Myself for a Coronavirus Quarantine?”
“Locked Up: How Do I Prepare My Family and Myself for a Coronavirus Quarantine?”

You can still make the best out of this period of isolation.

“What Is the Secret of Remote Working?”
Photo by Marten Bjork on Unsplash
“What Is the Secret of Remote Working?”

The coronavirus pandemic is currently forcing many companies to advise employees to work from home. Here are four steps to help make this organizational crisis a success.

“How Can I Combat Loneliness as a Remote Worker?”
“How Can I Combat Loneliness as a Remote Worker?”

Admit to and be pro-active about your feelings of loneliness.

“How Do You Make Remote Learning Fun and Successful?”
“How Do You Make Remote Learning Fun and Successful?”

It’s just you and a computer screen. Yes, you can learn this way, but you will need fellow travelers to keep you on track.

“Anxiety and Social Distancing Are Depressing. What Can I Do?”
“Anxiety and Social Distancing Are Depressing. What Can I Do?”

Three books, so you can keep your head up.

“How Do I Convince My Relatives and Colleagues to Take Social Distancing Seriously?”
“How Do I Convince My Relatives and Colleagues to Take Social Distancing Seriously?”

One uncomfortable situation, three ways to get out of it.

Why Put the Coronavirus into Context?

Only by considering the many facets and consequences of the coronavirus outbreak can we fully grasp its many implications on global society, businesses and individual lives.

“How Do I Work Without Being in the Same Room With My Colleagues?”
“How Do I Work Without Being in the Same Room With My Colleagues?”

Here are our best tips for coordinating operations eye to eye over long distances.

How to Lead Remote Employees in the Wake of COVID-19
How to Lead Remote Employees in the Wake of COVID-19

Six pieces of practical advice to turn a challenge into a chance.

“How Do I Respond to a Serious Corporate Crisis?”
“How Do I Respond to a Serious Corporate Crisis?”

Stock market prices are falling, the workforce is threatened with illness – and you have to keep a cool head?

“What Are Future Society’s Biggest Challenges?”
“What Are Future Society’s Biggest Challenges?”

The climate crisis, migration, artificial intelligence – these are just some of the challenges our kids will be grappling with.

“How Can I Get My Financial Life in Order?”
“How Can I Get My Financial Life in Order?”

In need of a financial road map, but no idea where to start? There you go!

“What Is Keeping CEOs Awake at Night?”
Photo by Darius Bashar on Unsplash
“What Is Keeping CEOs Awake at Night?”

There are about a thousand click-bait articles out there with this title – but only one library of compressed knowledge that has enough answers at hand to call those nightmares “a thing of the past”…

“How Do I Gain Energy and Enjoy Better Health?”
“How Do I Gain Energy and Enjoy Better Health?”

No Sweat: Find your motivation and set goals!

“How Can Technology Be Designed to Benefit Humans?”
“How Can Technology Be Designed to Benefit Humans?”

The vast majority of apps are designed to keep us hooked. It does – and mustn’t – be this way.

“How Can I Improve My Ability to Remember?”
“How Can I Improve My Ability to Remember?”

Implement a seven-step program to control and optimize your memory!

“How Can I Avoid Technology’s Negative Impacts?”
“How Can I Avoid Technology’s Negative Impacts?”

Technology is stealing our time, robbing us of sleep and hurting our personal relationships. It’s time to take back control of our lives.

FOCUS: 2019-20 Coronavirus Outbreak
(c) GettyImages
FOCUS: 2019-20 Coronavirus Outbreak

Where does the virus come from? How dangerous is it? How can you prevent contracting it? And when will a vaccine be available?

“Does Rising Inequality Pose a Threat to Social Peace?”
“Does Rising Inequality Pose a Threat to Social Peace?”

Globalization has fuelled inequality in most of the world’s advanced economies, exacerbating the risks of social divisions.

“Who are Millennials and Generation Z?”
“Who are Millennials and Generation Z?”

In the next decade, millennials and gen Z will dominate the workforce. Let’s get to know them a little better.

“How Do I Manage the Transition from Teammate to Manager?”
“How Do I Manage the Transition from Teammate to Manager?”

Meet Simona, 28, recently promoted to her first leadership role

“How Do I Create a ‘Better’ Website?”
“How Do I Create a ‘Better’ Website?”

Meet Julia, 26, software developer

“Should I Quit and Start Something New?”
“Should I Quit and Start Something New?”

Meet Brittany, 40, Director of Sales Operations

“How to Win with Millennials?”
“How to Win with Millennials?”

Variously described as complex, multitasking, technologically savvy, exasperating, bright but entitled, the millennials are a much-stereotyped bunch.

Is a Universal Basic Income a Feasible Approach to Forestalling a Socioeconomic Crisis?
Is a Universal Basic Income a Feasible Approach to Forestalling a Socioeconomic Crisis?

Rising inequality, decades of stagnant wages, job insecurity, the fickle gig economy and now automation: these are some of the reasons for the resurrection of an old idea.

Short of Staging a Revolution, How Can the Current Capitalist System Be Modified?
Short of Staging a Revolution, How Can the Current Capitalist System Be Modified?

A widening gap between rich and poor across the world has people rethinking the assumptions and accepted wisdom of mainstream economics.

Which Economists Have Had the Greatest Influence on Our Current Economic System?
Which Economists Have Had the Greatest Influence on Our Current Economic System?

Certain works of economic thought have shaped the way modern societies operate – for better and for worse. 

“How Do I Handle Losing Sales?”
“How Do I Handle Losing Sales?”

Meet Frank, 45, salesman

“How Can I Build a True Learning Culture at my Organization?”
“How Can I Build a True Learning Culture at my Organization?”

Goals: technology-enabled, self-directed, online, social, outcomes-oriented, measurable through …what?

“Am I the Only One Who Finds it Hard to Build Good Relationships with People from Other Cultures?”
“Am I the Only One Who Finds it Hard to Build Good Relationships with People from Other Cultures?”

No. This is one of the most frequently asked questions in the (business) world.

“The Boss Knows Best, Right?”
“The Boss Knows Best, Right?”

Well, strictly “top down” still may work in website menus, but not in digitalized business-structures.

“How Do I Use Data to Make Better Decisions?”
“How Do I Use Data to Make Better Decisions?”

Well, depends on the area of application within your company. Some advice (and a warning) for marketing, HR, management and the boardroom.

“What Do I Have to Know About 5G?”
“What Do I Have to Know About 5G?”

In a nutshell? A lot!

“Can You Please Prevent Me from Ruining My Institution…
“Can You Please Prevent Me from Ruining My Institution…

… (When It Comes to Digital Transformation Management)?” Voilà: Four profiles of successful digital executives.

“What Does Digital Transformation Mean for My Career?”
“What Does Digital Transformation Mean for My Career?”

Not only are business models disrupted, but also jobs and ways of working.

“Is My Industry About to Be Disrupted?”
“Is My Industry About to Be Disrupted?”

It’s safe to say that no industry will be left untouched by digital disruption. Here’s how to find out if yours is next.

“How Does Transformation Really Happen?”
“How Does Transformation Really Happen?”

Enough with the top-down strategizing. Understand how change really happens on the ground – and plan for it accordingly.

“Is There a ‘Best Practice’ When It Comes to Technological Migration?”
“Is There a ‘Best Practice’ When It Comes to Technological Migration?”

As you’re about to be disrupted, “Never change a running system” suddenly sounds pretty ’90s, right?

“How May I Use AI to Enhance Business Operations?”
“How May I Use AI to Enhance Business Operations?”

Competencies and practices that your company should employ to get the most out of AI.

“What is Digital Transformation?”
“What is Digital Transformation?”

Definition, fallacies and responsibilities

“What Problems Can I Solve with Blockchain?”
“What Problems Can I Solve with Blockchain?”

More than you think – and it’s actually much less complicated than it may sound.

“What Should I Study to Be Successful in the Future?”
“What Should I Study to Be Successful in the Future?”

Meet Florian, 20, future business student

“I’m Brimming with Ideas – How Do I Find My Focus?”
“I’m Brimming with Ideas – How Do I Find My Focus?”

Meet Larry, 45, founder and owner of Move Marketing, Inc. (while it still existed)

“How Do I Find a Job That Suits Both My Personal Interests and My Professional Skills?”
“How Do I Find a Job That Suits Both My Personal Interests and My Professional Skills?”

Meet Jane, 30, computer scientist

“What Is the Most Enjoyable Version of Lifelong Learning?”
“What Is the Most Enjoyable Version of Lifelong Learning?”

Meet Bob, 74, retired telephone man

To Thrive In Modern Economy, Forget Doing Things the Old Way
To Thrive In Modern Economy, Forget Doing Things the Old Way

During his business career, Lars Kolind was group chairman of Grundfos, the world’s largest manufacturer of water pumps. It might sound like a staid business, but this role led Kolind to groundbreaking epiphanies.

Want to Win Sales? Impress the Crocodile Brain!
Want to Win Sales? Impress the Crocodile Brain!

You’ve spent months honing and polishing your sales pitch, and it’s a thing of beauty – logical, well-reasoned, not overly pushy. So why aren’t your prospects buying?