• How To Ditch Customer Service From Hell
    This 10 min. read saves you up to 23 hours
    For your knowledge advantage, we put together the most actionable insights from 7 getAbstract summaries (5 books with a total of 1136 pages and 2 articles) on this topic. If you did this work yourself, you would be busy for at least 1354 minutes (about 23 hours). Learn more.
    How To Ditch Customer Service From Hell

    Poor and inflexible customer service harms us. It also harms the companies that spend millions implementing this type of limbo.

  • José Andrés
    This 11 min. read saves you up to 6 hours
    For your knowledge advantage, we put together the most actionable insights from one getAbstract summary (one book with a total of 288 pages) on this topic. If you did this work yourself, you would be busy for at least 335 minutes (about 6 hours). Learn more.
    José Andrés

    On rebuilding community after disaster.

  • In Bots, We Trust
    This 13 min. read saves you up to 108 hours
    For your knowledge advantage, we put together the most actionable insights from 23 getAbstract summaries (21 books with a total of 5395 pages and 2 articles) on this topic. If you did this work yourself, you would be busy for at least 6461 minutes (about 108 hours). Learn more.
    In Bots, We Trust

    AI initiatives in companies fail not only because of a lack of specialized experts in the workforce but also because of knowledge gaps and communication insufficiencies on the part of executives. Here’s how to change…

  • Lessons from the Top of the World
    This 8 min. read saves you up to 38 hours
    For your knowledge advantage, we put together the most actionable insights from 8 getAbstract summaries (8 books with a total of 1891 pages) on this topic. If you did this work yourself, you would be busy for at least 2262 minutes (about 38 hours). Learn more.
    Lessons from the Top of the World

    Business writers find insight for leaders from the challenges and deadly hazards of climbing Mount Everest. What’s in it for you?