“How Can L&D Best Support Leaders and Employees in Their Home Office?”

By evaluating people’s operational challenges and support requirements at least monthly. And by shifting from striving for perfection to improvisation and learning while doing. Here’s a best practice story.

When the COVID-19 crisis hit, the L&D team at AXA UK moved swiftly to assess the needs of leaders and employees under the changed circumstances.

Around 90% of employees were suddenly working remotely, and L&D had to come up with ways to help them adapt to the new situation. To find out people’s real needs and challenges, the L&D had daily conversations with stakeholders and began running a monthly survey asking four questions:

How do people feel about communication?
How connected do employees feel to their teams?
What kind of support do they need?
And what is their current state of mood?

The insights the L&D team gained from interacting and surveying stakeholders enabled L&D to offer highly targeted support. Find out here what enormous transformational progress has been made on this path within a very short time:

Business Not As Usual

Providing targeted support in real time is worth more than a perfectly crafted training workshop.

Sarah Allen and David James Looop

getAbstract

The team at getAbstract finds, rates and summarizes relevant knowledge to help people make better decisions in business and in their private lives.

When the World’s Divisions Spill Into the Workplace, What Can You Do to Reduce Anger?

Don’t Let Conflict Destroy Workplace Harmony.

Anger, misdirected, can wreak all kinds of havoc on others and ourselves. It also primes a person for misinformation. Here is how to lower the temperature.

The question of the vaccination status of colleagues receives ever greater attention and importance. How do companies deal with the new situation?

Patagonia’s founder Yvon Chouinard led his company down the road less traveled and became a model for businesses to do well while doing good.