Quick Fix

How Can L&D Best Support Leaders and Employees in Their Home Office?

By evaluating people’s operational challenges and support requirements at least monthly. And by shifting from striving for perfection to improvisation and learning while doing. Here’s a best practice story.

When the COVID-19 crisis hit, the L&D team at AXA UK moved swiftly to assess the needs of leaders and employees under the changed circumstances.

Around 90% of employees were suddenly working remotely, and L&D had to come up with ways to help them adapt to the new situation. To find out people’s real needs and challenges, the L&D had daily conversations with stakeholders and began running a monthly survey asking four questions:

How do people feel about communication?
How connected do employees feel to their teams?
What kind of support do they need?
And what is their current state of mood?

The insights the L&D team gained from interacting and surveying stakeholders enabled L&D to offer highly targeted support. Find out here what enormous transformational progress has been made on this path within a very short time:

Business Not As Usual

Providing targeted support in real time is worth more than a perfectly crafted training workshop.

Sarah Allen and David James Looop

getAbstract

The team at getAbstract finds, rates and summarizes relevant knowledge to help people make better decisions in business and in their private lives.

The memories you store over the long term form the raw material for creativity and focused intentions.

#gettogether: How to Manage a Crisis Moment (or Season)

Author Matt Tenney joins the show to share lessons from his own crises – his journey from prison, to a monastery to the business world – to teach us that no matter how overwhelming the problem, a reframe and recovery is always possible.

#gettogether: How to Manage a Difficult Meeting/Confrontation

In this episode, we welcome getAbstract’s International Book Award 2020 recipient Veronika Hucke to lay out practical tools for using challenging conversations as opportunities for growth.

#gettogether: How to Manage Complexity in a Post-Truth World

Brand expert Sean Pillot de Chenecey discusses ethical issues of dishonest politics, data privacy, election interference, surveillance, authenticity in branding and the related implications of emerging technologies.