Most crises arrive without warning, so solid preparation is vital, and denial will get you nowhere fast. Here are our five book (and one article) recommendations to get it right – whether as CEO, a manager or the person who spends every single day pondering humankind’s next ground-shaking catastrophes.
1. Facing the wrong, but right
The old saw that anything that can go wrong will go wrong is often true. Is your organization prepared? Studying this book by crisis expert Laurence Barton is a good way to prepare (or to catch up quickly):
Crisis Leadership NowMcGraw-Hill Education
Part self-help book, part business book, this useful manual shows you a four-step system for surviving a major problem by “staying frosty, securing support, standing tall” and “saving your future.”
The Instant SurvivorGreenleaf Book Group
When in a serious crisis, put your people first! So support your staff, recover fully, and maintain or rebuild your place in the market. Bill Tibbo provides a go-to resource for companies creating or refining crisis or disaster recovery plans.
Leadership in the Eye of the StormUniversity of Toronto Press
2. Communication is king
Who could give better communication tips in a serious crisis than consultants Christopher Lehane and Mark Fabiani, who implemented former President Bill Clinton’s damage-control strategy during the Monica Lewinsky scandal? getAbstract recommends their counsel to all who – on a really bad day – might need to act quickly to save their company’s and their own reputation and credibility.
Masters of DisasterSt. Martin’s Press
Three decades in the trenches and on the front lines have given crisis management expert Bill Walker a clear perspective on the ins and outs of crisis communications. He emphasizes truth and transparency, putting the public’s interests ahead of self-preservation and, if possible, surpassing prevailing negative preconceptions.
Crisis Communications in the 24/7 Social Media WorldParamount Market Publishing
3. Even if all else fails, you (and your company) might still be better off than this guy in his daily business
The Man Whose Job It Is to Constantly Imagine the Total Collapse of Humanity in Order to Save ItVice News
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